Hickory Veterinary Hospital has a dedicated, skilled staff available 365 days a year. No appointment is necessary and patients are seen on a triage system, which simply means a veterinary nurse will come up to assess your pet. We will work with you and your veterinarian to provide the best care for your loved one.
What To Expect In Case of Emergency
GETTING YOUR PET TO OUR HOSPITAL
Have an emergency? Give the hospital a call to let us know your coming in. Is your dog down? Are you unable to get your cat in the carrier? There are options to help you get them here. If your dog is on the heavy side and is not able to stand, we recommend rolling them onto a strong blanket. This is a two to three person job but the blanket is an easy way to carry your pet to the car. We have staff and gurneys to assist you and your pet when you get here. Just let us know so we can be better prepared. If you are unable to get your cat to go in their carrier, use of a laundry basket (with a lid) or large container will help. Make sure that there are always holes for your cat to breathe. We require that all cats in our hospital be in a carrier to make transport from the car to the hospital and to the treatment area safer, easier and less stressful for your cat. Do you know your cat hates the carrier? Get prepared ahead of time in case an emergency arises. Find what your cat does prefer to go in and use that. Many cats prefer larger spaces for travel such as a large box or a larger carrier. We also recommend spending some time showing your cat that the carrier is not such a bad thing. Use treats and leave it out for them to explore.
When arriving at our hospital with an emergency a triage will be called, which means the veterinary nurse will come quickly assess your pet to interpret how emergent the situation is. They will likely look at your pets mouth to check their gum color and ask you a variety of questions to gain some more information. We, of course, prefer that your pet stay with you during the wait to see a doctor but the technician may ask you to take your pet into treatment in order to gain a better understanding of what is going on.
As we are all very familiar, our pets cannot tell us what is wrong. Blood tests are our way of seeing a bigger picture of what the problem may be. We have a variety of blood tests available to run on-site with immediate results to get us closer to answers, including but not limited to, complete blood count, chemistry, and blood gas analysis.
For our patients with respiratory problems we have a fully functioning oxygen cage. These cages allow all of the oxygen therapy to be enclosed into the cage so that your pet may receive their oxygen fully. Unlike humans, animals prefer not to have masks over their face so this is a less stressful, safe way to provide your pet with what they need. There are times when we will ask you not to open the cage door as that lets the oxygen out, but if a visit is necessary, we have a few options we can provide you with based on the state of your pet.
Hickory Veterinary Hospital allows all of our doctors to have access to a variety of diagnostic imaging tools to allow immediate results in an emergent situation. In the case that your pet may need further diagnostics, we have a talented staff on site to do a further workup.
DURING YOUR PET’S STAY
In the event your pet has to stay with us to get better, our skilled nursing staff is there to keep a close eye on your pet and their needs. They will receive fluid therapy when necessary and will be continually monitored day and night. Our nurses do treatments every few hours but are present in the room throughout your pets stay to attend to their needs. Treatments are important when assessing and treating our patients. They include getting vitals, taking for walks, feeding and checking water intake, blood work, oxygen assessment, and more. If a concern arrises with your pet our technicians are able to find a doctor for further assessment and possibly a change in treatment.
Tiffany Kay, VMD
Debra Eisenstein, VMD, PhD
Joanna Cronquist, VMD
Andrew Osborn, DVM
Allison Clemens, VMD
Bridgette Alam, DVM
Three Generations of Helping and Healing
Hickory Veterinary Hospital was founded in 1956 as a team of professionals committed to excellence in animal care. Our continued goal is to deliver the highest quality of veterinary medicine to our patients.